- ALL SALES ARE FINAL.
- Because of the nature of the items, we DO NOT accept returns or refunds.
- Items are pre-order or made to order
- Once your order is placed, you have a 24-hour window to make any cancellations or modifications. After this period, no further changes or cancellations will be possible.
- For further assistance, please contact us directly via email at candlesandmorebotanicaboutique@gmail.com
All orders are shipped within 1-2 weeks. Please note that the majority of our products are available for preorder and are custom-made to order.
A tracking number will be issued once your order is prepared for shipment.
We are currently shipping within the United States, Puerto Rico and Hawaii. No International shipping at this time.
Please verify the accuracy of your address before placing an order. Candles and More 5 Botanica Boutique is not liable for issues resulting from an incorrect address. If an item is returned to us by the courier due to an incorrect address, the customer is responsible for the shipping costs to resend the item.
Available shipping methods include USPS, FedEx, and UPS. The selection of the appropriate shipping method will be based on the size and weight of your items.
